Privacy Policy

7q7 Privacy Policy —
Your Data, Our Responsibility

Keeping your personal data secure is our top priority at 7q7. This privacy policy explains what information we collect, why we collect it, and how we keep it safe.

256
Bit SSL Encryption
24/7
Security Monitoring
0
Sale of Data to Third Parties

This privacy policy applies to all users of the 7q7 platform. By using the platform, you agree to the terms of this privacy policy.

1 Introduction

7q7 is a trusted online gaming platform relied on by millions of players across Bangladesh. We believe your privacy is a fundamental right — not something to be traded away for convenience. This privacy policy clearly sets out what information we collect, why we collect it, and how we keep it secure.

7q7's privacy policy has been built in line with international data protection standards. Our goal is to provide you with the best possible service while maintaining full transparency. If you have any questions, our support team is always ready to help.

2 What Data We Collect

7q7 collects two types of information — what you provide directly, and what our systems collect automatically.

Data Type Example Method of Collection
Identity Information Name, date of birth, national ID number Registration Form
Contact Information Mobile number, email address Registration Form
Financial information Mobile Banking/Nagad number, transaction history Payment Processing
Device information IP address, browser, and operating system Automatic
Gaming data Game history, betting patterns, session duration Platform Logs
Location data Approximate country and city IP geolocation

We only collect information that is necessary to deliver our services. Collecting unnecessary data goes against 7q7's policy.

3 How Your Data Is Used

7q7 uses your information only for specific, defined purposes. Your data is never used for anything beyond what you have consented to. In line with our privacy policy, we use your information for the following:

  • For account creation, verification, and management
  • For processing deposits and withdrawals
  • To Complete Age and Identity Verification (KYC)
  • To Prevent Fraud and Money Laundering
  • To deliver a customized experience based on your preferences
  • To Send Promotions and Bonus Offers (with your consent)
  • For Responsible Gaming Monitoring and Support
  • To meet legal obligations

If you wish to opt out of marketing communications, contact our support team at any time. We respect your preferences.

4 Cookies & Tracking Technologies

7q7 uses cookies and similar technologies on its website and app to enhance your browsing experience and maintain platform security.

  • Essential cookies: For login sessions and security — these cannot be disabled.
  • Functional cookies: To remember your preferences and language settings
  • Analytics Cookies: To Monitor Platform Performance
  • Security Cookies: To Detect Fraud and Unauthorized Access

Cookies can be managed through your browser settings, though disabling essential cookies may cause some features to stop working.

5 Who Your Data Is Shared With

7q7 never sells your personal data or shares it with third parties for commercial purposes. That said, there are limited circumstances where data may be shared:

  • Payment Provider: Mobile Banking, Nagad — To Process Transactions
  • Identity Verification Agency: To complete the KYC verification process
  • Law enforcement agencies: To courts or regulatory authorities where legally required
  • Technology Partner: Server hosting and security service providers — bound by strict confidentiality agreements

All third parties with whom data is shared are required to comply with 7q7's strict privacy standards.

6 How We Protect Your Data

7q7 has put in place industry-leading technical and organizational measures to keep your data safe. Our security infrastructure operates on the following layers:

  • 256-bit SSL/TLS encryption — across all data transmissions
  • AES-256 encryption — for sensitive data stored on our servers
  • Two-Factor Authentication (2FA) — To Secure Account Access
  • 24/7 Security Monitoring and Intrusion Detection System
  • Regular Security Audits and Penetration Testing
  • Strict data access controls for all staff

Keep in mind — no system on the internet is 100% secure. That's why you should never share your password with anyone.

7 How Long We Retain Your Data

7q7 does not retain your data longer than necessary. Retention periods are determined by the type of information involved:

  • Account information: Up to 5 years after account closure (as required by law)
  • Transaction Information: Up to 7 years (in accordance with Anti-Money Laundering regulations)
  • KYC documents: Up to 5 years
  • Gaming logs: Up to 2 years
  • Cookie data: At end of session or up to 1 year

Once the retention period expires, data is securely deleted or anonymized.

8 Your Rights

Under 7q7's privacy policy, you have the following rights over your own data. To exercise any of these rights, please reach out to our support team:

👁️
Right to Access

You may request to see what information we hold about you.

✏️
Right to Rectification

You may request that any incorrect or incomplete information be corrected.

🗑️
Right to Erasure

You may request deletion of any data that falls outside our legal retention obligations.

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Right to Object to Processing

You may object to the use of your data for specific purposes.

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Right to Data Portability

You may request a copy of your data in a structured, portable format.

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Right to Restrict Processing

You may request that data processing be restricted under certain circumstances.

9 Children's Privacy

7q7 strictly prohibits registration and gaming by anyone under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that data has been collected from a minor, that data will be deleted immediately and the account will be closed.

If you believe your child has registered on this platform, please contact our support team immediately.

10 Privacy Policy Updates

7q7 may update this privacy policy when necessary. In the event of any changes, we will take the following steps:

  • The date of any update will be clearly indicated on this page
  • For significant changes, a notification will be sent to your registered email address
  • Continued use of the platform after changes are made will be considered acceptance of the updated policy.

We recommend reviewing this privacy policy at least once every 3 months.

11 Contact Us

For any questions, concerns, or requests to exercise your rights under this privacy policy, please contact our data protection team:

Email: [email protected]

Response Time: Usually within 48 business hours

Why 7q7 Is Trusted

Our 6 Pillars of Privacy Protection

At 7q7, protecting your privacy is not just a policy statement — it is reflected in every technical decision we make.

🔐
End-to-end encryption

Every data transfer from your device to our servers is encrypted with 256-bit SSL. No one can intercept or read your information in transit.

🛡️
Zero Data Selling Policy

7q7 never sells your personal data. Our revenue comes from gaming services, not from monetizing your data. That is a core commitment we stand by.

👤
Minimal Data Collection

We only collect what is genuinely needed to provide our services. Limiting data collection to what is strictly necessary is a core principle of our privacy policy.

🔍
Transparent Data Use

This privacy policy clearly explains what data is used and why. There are no hidden purposes.

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Full Control is Yours

You have the right to view, correct, or delete your data. Just send a message to our support team and we will take care of it — no hassle.

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Regular Security Audits

External security experts regularly test 7q7's systems. Any vulnerabilities found are addressed immediately — to keep your data safe.

Secure Platform

Play with Confidence at 7q7

You have finished reading our privacy policy. Go ahead and join 7q7 with confidence — Bangladesh's best online gaming experience is waiting for you.

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